HAVE QUESTIONS?

Frequently Asked Questions

What are the different shipping options?

We offer domestic shipping within the U.S. (processing time not included):

    First-Class Shipping: 3-7 business days

    Priority Shipping: 2-3 business days

    Priority Express Shipping: 1 business day

What are your processing times?

Most orders ship within 1-3 business days. Larger orders may require 3-5 business days depending on volume. If you need a rush order, feel free to message us, and we’ll do our best to accommodate your request.

Do you offer bulk discounts?

Yes! We offer a 10% discount for bulk orders. Bulk pricing typically applies to 5-10+ units of the same item. If you believe your order qualifies, please contact us before purchasing, and we will provide you with a discount code.

Do you offer wholesale availability?

Yes! We offer wholesale pricing for retailers and large events. If you're interested in placing a wholesale order, please message us for details.

Will I receive a tracking number?

Yes! Once your order has been shipped, you will receive a tracking number via email or Etsy. You can use this number to track your package on the USPS website.

What materials do you use for your products?

We use high-quality materials, including:

  •     Shed-free glitter card stock
  •     Premium acrylic
  •     Durable accessories

Each item is handcrafted with care to ensure the best quality for your special event.

Do you offer custom and personalized orders?

Yes! Simple customizations, such as color or font changes, can be specified in the personalization field at checkout. For detailed design requests (custom sizes, new product creations, or complex changes), please message us before placing your order—we’d love to bring your vision to life!

Do you ship internationally?

At this time, we have temporarily paused international shipping due to COVID-related delays. We apologize for the inconvenience.